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Reach out to us through any of the methods below, and we'll get back to you as soon as possible.
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Frequently asked questions
Why isn't MUG.STUDY free?
MUG.STUDY utilizes advanced
Large Language Models (LLMs)
to power its personalized guidance and interactive canvas. These powerful AI technologies involve significant operational costs. Your purchase of question packages helps us cover these expenses and continuously improve MUG AI's capabilities.
How do the Question Plan limits work?
Your Question Plan grants you a certain number of
Canvases
.
Each time you start a new Canvas for a question, one question from your plan is used.
Within a single Canvas, you have unlimited interaction with MUG AI to explore your question in depth. If your current Canvas doesn't meet your needs or runs out of space, you can initiate a new Canvas, which will consume another question from your plan. Your remaining Canvas balance is always visible in your account.
Who owns the answers generated by MUG?
You. You own all the content generated by MUG.STUDY.
What if I have more questions?
You're welcome to contact us at contact@mug.study.
